Office Administrator

**Office Administrator Role in Ilfracombe**

**Benefits and Rewards:**
Step into a pivotal role with a leading multi-award-winning estate agent, where your contributions will be recognised and rewarded. Enjoy a competitive salary of £21,329 per annum, supplemented by an uncapped referral bonus estimated at £250 per month which could put you on an OTE of £24,329. This full-time, permanent position offers stability and growth within a dynamic team. The role requires smart business attire, reflecting the professional environment you will be part of.

**Role Overview:**
As an Office Administrator, you will be the backbone of the Sales & Lettings teams, ensuring seamless operations and exceptional customer service. This role is based in Ilfracombe and demands a high level of professionalism and efficiency.

**Key Responsibilities:**
- **Marketing Materials:** Craft engaging sales brochures, particulars, and window cards.
- **Team Support:** Provide essential assistance to sales and lettings team members.
- **Client Interaction:** Manage phone calls, book appointments for viewings, valuations, and surveys.
- **Liaison Work:** Act as a coordinator between buyers, sellers, and solicitors, providing timely updates.
- **Maintenance Coordination:** Organise contractors for maintenance issues and communicate effectively with landlords.
- **Scheduling:** Arrange property viewings and survey appointments.
- **Completion Packs:** Prepare and distribute flowers, cards, and keys for new completions.
- **Office Supplies:** Ensure the office is well-stocked with necessary stationery.
- **Online Enquiries:** Respond to or redirect online enquiries promptly.
- **Documentation:** Arrange energy performance certificates and request ID documents.
- **Record Management:** Maintain and archive electronic records and files.
- **Postal Duties:** Manage incoming and outgoing mail, including franking.

**Skills and Experience:**
- **Interpersonal Skills:** Polite, well-mannered, with exceptional customer service abilities.
- **Administrative Experience:** Previous experience in an administrative role is essential.
- **Communication:** Excellent verbal and written communication skills.
- **Attention to Detail:** High level of accuracy in work.
- **Teamwork:** Ability to work well in a team environment.
- **Time Management:** Strong organisational and time management skills.
- **IT Proficiency:** Competent in Microsoft Office, databases, Outlook, Excel, and PowerPoint.
- **Pressure Handling:** Ability to work effectively under pressure.

**Working Hours:**
- **Standard Hours:** Monday to Friday, 08:45 – 17:00.
- **Saturday Rotation:** Required to work every other Saturday, 08:45 – 16:00 (with a day in lieu if worked).

**About Quartz Recruitment:**
Quartz Recruitment is a specialist agency in the South West of England with 34 years of experience in professional placements. Candidates are treated with respect and supported in their career growth.

**Additional Information:**
- **Eligibility:** Only candidates eligible to live and work in the UK will be considered, in accordance with the Asylum Immigration Act 1996.
- **Data Protection:** Personal details will be stored for 6 months, and candidates have the right to request deletion of their information at any time.

Embark on a rewarding career path with a prestigious estate agent, where your skills and dedication will be valued and nurtured.