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    • Philosophy
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    • Kind Words
    • News and Insights
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  • Homepage
  • Philosophy
  • Opportunities
  • Candidate Showcase
  • For Candidates
  • For Clients
  • Contact Us
  • Kind Words
  • News and Insights
  • Terms & Conditions
  • Privacy Policy
Quartz Recruitment

Placing the people who define hospitality

Placing the people who define hospitality Placing the people who define hospitality Placing the people who define hospitality
Busy cafe with people moving and warm lighting inside.

Great recruitment begins long before the search

 Finding the right person for a leadership role takes more than posting a vacancy and hoping. It takes someone who understands your business well enough to know what great actually looks like for you.

That is where I start, and it makes all the difference.

How we work together

Before I speak to a single candidate, I take time to understand your business properly. Not just the role, the responsibilities and the salary. I want to understand how your operation runs, what your culture feels like, the standards you hold and the kind of person who will genuinely thrive in your environment.


Every hospitality business has its own character, and the people who lead within them need to reflect that. A candidate who would be exceptional in one business can be entirely wrong in another. I have seen the cost of that mismatch. It is why I will never put someone in front of you until I am confident they are genuinely right.


I will be honest about the market, realistic about timescales and straightforward about what I can and cannot do. You will not receive a pile of CVs. You will meet a small number of people I genuinely believe are right for the role and right for your business. Every introduction is considered, and every candidate has been spoken to properly before their name ever reaches you.


When you work with Quartz, you work directly with me. I remain involved at every stage, from briefing through to offer and beyond, because my interest doesn't end when a decision is made.


I recruit for roles spanning General Management, Operations, Food and Beverage, Culinary Leadership, Housekeeping, Guest Experience and senior departmental positions across hotels, restaurants, contract catering, leisure and hospitality groups.


If you have a role to fill or simply want to understand the market a little better, I would be glad to have that conversation.

Candidate Showcase

Exceptional people I am privileged to represent
View Profiles

Ways we work together

Contingency

Fees and Guarantees

Engaged Search

  

No fee is payable until a placement is made. This remains a familiar and flexible option for many organisations, particularly where a role is well defined and timescales are open.

All contingency placements are supported by a twelve‑month rebate or replacement guarantee. This provides reassurance should circumstances change and reflects 

  

No fee is payable until a placement is made. This remains a familiar and flexible option for many organisations, particularly where a role is well defined and timescales are open.

All contingency placements are supported by a twelve‑month rebate or replacement guarantee. This provides reassurance should circumstances change and reflects the care taken in making introductions with longevity in mind.

Engaged Search

Fees and Guarantees

Engaged Search

  

An engaged search involves a shared commitment at the outset, securing exclusivity and priority for the role. This allows time to be spent properly understanding the business, the context of the appointment and the wider demands of the position.

Engaged searches are supported by a defined rebate or replacement guarantee, aligned to the t

  

An engaged search involves a shared commitment at the outset, securing exclusivity and priority for the role. This allows time to be spent properly understanding the business, the context of the appointment and the wider demands of the position.

Engaged searches are supported by a defined rebate or replacement guarantee, aligned to the timing and nature of the appointment. This approach suits organisations who value focus and care, but are not ready to move to a fully retained search.

Retained Search

Fees and Guarantees

Fees and Guarantees

  

Retained search is intended for senior, sensitive or business‑critical appointments, where discretion, depth of assessment and careful market mapping are essential.

This model provides full focus from the outset and is supported by a replacement guarantee. The emphasis is on the quality and rigour of the process undertaken at the beginning, rather than a transactional outcome.

Fees and Guarantees

Fees and Guarantees

Fees and Guarantees

  

Fees reflect the complexity, seniority and requirements of the role and are discussed openly before any search begins. Guarantees are aligned to the agreed engagement model and confirmed in advance, providing clarity and confidence on both sides.


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