Before I speak to a single candidate, I take time to understand your business properly. Not just the role, the responsibilities, and the salary, but also how your operation runs, what your culture feels like, the standards you uphold, and the kind of person who will genuinely thrive in your environment. This understanding is crucial for an effective candidate showcase.
Every hospitality business has its own character, and the people who lead within them need to reflect that. A candidate who would be exceptional in one business can be entirely wrong in another, especially for leadership roles. I have seen the cost of that mismatch, which is why I will never put someone in front of you until I am confident they are genuinely right.
I will be honest about the market, realistic about timescales, and straightforward about what I can and cannot do. You will not receive a pile of CVs; instead, you will meet a small number of candidates I genuinely believe are right for the role and right for your business. Every introduction is considered, and every candidate has been spoken to properly before their name ever reaches you.
When you work with Quartz, you work directly with me. I remain involved at every stage, from briefing through to offer and beyond, because my interest doesn't end when a decision is made.
If you have a role to fill or simply want to understand the market a little better, I would be glad to have that conversation.
General Management
Managing Director · Regional Director · General Manager · Cluster General Manager · Hotel Manager · Deputy General Manager · Resort Manager · Estate Manager
General management appointments are among the most consequential a hospitality business will make. The person leading the operation sets the tone for everything — the culture, the standards, the commercial direction, and the experience guests have from the moment they arrive. I take particular care with these searches because the cost of getting them wrong is significant, and the benefit of getting them right is felt across the entire operation.
I recruit general management roles across hotels, resorts, restaurant groups and wider hospitality businesses throughout the UK, covering both single-site and multi-site positions at the most senior level.
Operations Management
Group Operations Director · Operations Director · Operations Manager · Area Manager · Regional Director
Operations leaders are the people who hold everything together. They drive the day-to-day and strategic performance of a business, ensuring consistency of standards, commercial delivery and team leadership across departments or multiple sites. Often working behind the scenes, a great operator is the backbone of any well-run hospitality business, and finding the right one requires understanding exactly how your operation works before looking for someone to lead it.
I recruit operations roles across all types of hospitality businesses throughout the UK, covering single-site positions through to group and director-level appointments.
Food & Beverage Management
Director of Food & Beverage · Group Food & Beverage Manager · Food & Beverage Manager · Assistant / Deputy F&B Manager · Restaurant Manager · Assistant Restaurant Manager · Head of Restaurants · Bar Manager · Beverage Director · Lounge Manager · Events & Banqueting Manager · Conference & Banqueting Manager · Sommelier · Head Sommelier
Food and beverage leadership shapes the guest experience more visibly than almost any other discipline. The right person understands both the craft and the commercial reality — they can build a team, drive covers, manage margin, and create a food and drink offer that genuinely reflects the character of the business.
I recruit F&B leadership roles across hotels, restaurants, members' clubs and hospitality venues throughout the UK, from individual outlet and restaurant management through to director-level oversight of multi-outlet departments, including beverage programmes, banqueting and events, and the sommelier talent that elevates the dining experience.
Culinary Leadership
Culinary Director · Group Executive Chef · Executive Chef · Head Chef · Chef Patron · Senior Sous Chef · Sous Chef · Junior Sous Chef · Pastry Chef · Kitchen Manager · Development Chef
A strong culinary leader does far more than run a kitchen. They define the food identity of a business, develop the team around them, manage cost and compliance, and bring a creative and commercial intelligence that influences the whole operation. Finding someone who combines technical excellence with genuine leadership capability is rarely straightforward, and it is a search I take seriously.
I recruit culinary leadership roles across hotels, restaurants and hospitality businesses throughout the UK, from single-site head chef appointments through to group executive chef and culinary director roles within large hotel groups and multi-site operations.
